- Lessons are normally 55 minutes. Longer lessons are possible.
- You can cancel a lesson for free at least 24 hours in advance. If possible, we reschedule the lesson. If you cancel within 24 hours, you will be charged for the lesson.
- If I have to cancel a lesson due to circumstances, we have the lesson at another time. Of course I do that at the earliest possible stage.
- Lessons are paid in advance.
- Students and employees of the University of Twente can receive a discount.
- If due to technical problems outside my responsibility a (Skype) lesson is cancelled, a refund is not possible.